Delta has been named Airline of the Year at the annual TTG Awards in the U.K. The awards are one of the highlights of the travel industry calendar and honour the best in aviation, travel agencies and tour operators.
The prestigious awards are voted for by a panel of industry experts. In addition to its commitment to the travel trade, Delta’s investment in innovation was one of the winning factors, including free mobile messaging and the rollout of RFID-enabled bag tracking.
The judges said: “This finalist impressed us with a raft of product and marketing innovations, as well as a ramped up focus on engaging with the travel trade, including more fam trips, marketing support and campaigns. Outstanding recent financial results also contributed to making Delta a worthy winner this year.”
Delta’s Shane Spyak, Staff VP-Sales EMEAI accepted the award with U.K. and Ireland Country Manager, Nadia Clinton. They were joined by colleagues from Virgin Atlantic who work closely together with Delta’s Sales team.
Delta Air Lines serves more than 180 million customers each year and has ranked No.1 in the Business Travel News Annual Airline survey for an unprecedented seven consecutive years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 312 destinations in 55 countries on six continents. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Mexico City, Minneapolis/St. Paul, New York-JFK and LaGuardia, London-Heathrow, Paris-Charles de Gaulle, Salt Lake City, São Paulo, Seattle, Seoul, and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products and services, and technology to enhance the customer experience in the air and on the ground.
In 2018, the Delta-Virgin Atlantic joint venture will offer up to 40 flights per day from the U.K., including up to 28 a day from London Heathrow. Once in the United States, customers have access to more than 200 codeshare destinations with one stop at a Delta hub. Delta and Virgin Atlantic have combined their services so passengers experience the same benefits whoever they fly with. Frequent fliers can use either airlines’ lounge, earn and burn miles on either carrier and Delta’s premium customers can use Virgin’s Upper Class Wing and Clubhouse at Heathrow, which fast-tracks them from car to lounge in just 10 minutes. All services are conveniently located at London Heathrow’s Terminal 3.
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